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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Miriam Andrews

May 14, 2026

5  out of  5
rating by Miriam Andrews
"I have been doing business with State Farm in Gladwin MI for decades. i visited the office today, and the two employees that were in the office (5/14/2026) were absolutely amazing. They both went above and beyond to help me complete a complicated need with our policy. This is the best experience I have had with State Farm to date, and I recommend them highly."
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Jurgen Witte

May 10, 2026

5  out of  5
rating by Jurgen Witte
"Great customer service, had a claim on my truck after hitting a dear and the process was seamless. Thanks Erica for all the help."
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Gladwin to know that you had such a wonderful experience with us here on State Farm Agent Lori Harrison’s Team."
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Nicole Heiser

April 30, 2026

5  out of  5
rating by Nicole Heiser
"I needed an adjustment explained to me and Erica was such a huge help. She explained everything perfectly, and worked to get the best rate possible all while being bright and cheery on the phone. Customer service matters! We’ve been with this particular State Farm for years and recommend them to everyone."
We responded:
"Thank you for the 5-star review, Nicole! Here on State Farm Agent Lori Harrison’s Team, we are proud to serve our community and appreciate your recognition. "
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James Jankowiak

April 15, 2026

1  out of  5
rating by James Jankowiak
"Policy was quoted on Feb 2, 2026 Blake requested infor on my existing home and vehicle insurance which was provided day requested Feb 4, 2026. later Blake requested my driver license provide on Feb 23, 2026. I have made payments on Feb 4, and March 4, 2024 only to be notified my policy was cancelled by State Farm letter dated March 2, 2026 because I didn't provide said information. Additionally they State Farm requested $22,16 to cover this period. I paid for two months of coverage and State Farm cancelled. I want a rebate!"
We responded:
"Hi James, I’m sorry you’re experiencing this. We can give you a call from the office tomorrow to discuss options. Situations like this often have a simple solution that we can help you on."
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Breann Beatty

February 26, 2026

5  out of  5
rating by Breann Beatty
"I actually enjoyed talking to Blake he was awesome even tho I was going to go with a different company, he found better rates for me. I am now paying 156 for both renters and car insurance. With the other I was paying 200 just for car insurance. I will definitely be staying with state farm."
We responded:
"Thank you for the fantastic review, Breann! We are always here to help with your insurance needs here in Gladwin . "
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Janet Coyne

October 29, 2025

5  out of  5
rating by Janet Coyne
"Lori helped us out tremendously. Since moving to this area, we were unsure of who could help cover our home and auto insurance needs. She gave us clear and concise answers to our questions we had."
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DEBORAH HILLIER

October 22, 2025

5  out of  5
rating by DEBORAH HILLIER
"Great customer service!"
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Sue Elmy

July 8, 2025

5  out of  5
rating by Sue Elmy
"I had been with another insurance company for years but due to getting a new car my auto insurance increased drastically, I put out a few inquiries and Lisa Adams from State Farm contacted me. Lisa went above and beyond helping me out. I got a lower auto insurance and homeowners insurance. She's friendly, professional and great to talk with, I highly advise you to contact Lori Harrison-State Farm Insurance"
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Isabelle Pasciolla

June 6, 2025

5  out of  5
rating by Isabelle Pasciolla
"I have been working on getting a personal auto policy on my own for the first time. It was proving to be a really overwhelming process, especially after I received a high quote from a different agency, until I went to State Farm. I was blown away by the quote they gave me with such an affordable rate, especially considering I’m under 25. Not only that, but they were so kind and patient with me when I had so many questions. I highly recommend State Farm to anyone in need of insurance rates they can afford and any younger people going through this process for the first time."
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John Harris

May 12, 2025

5  out of  5
rating by John Harris
"Been with this state farm for 6 years after moving from down state to the gladwin area"
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Southern Rebel

May 1, 2025

5  out of  5
rating by Southern Rebel
"Great service and very professional also caring"
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David Merrifield

April 8, 2025

5  out of  5
rating by David Merrifield
"Fast and accurate answers. World class customer experience and caring! Very glad to have called them🙂"
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Melanie Kienbaum

March 17, 2025

5  out of  5
rating by Melanie Kienbaum
"Very personable. Great rates."
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Robert James

March 6, 2025

5  out of  5
rating by Robert James
"They were great to work with and very competitive prices."
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Jack Cherry

April 18, 2024

5  out of  5
rating by Jack Cherry
"Like a good neighbor, Lori is there!! Met her in a rainforest in Maui with no cell service and a rental car having issues, to put it nicely. You would think being on vacation, helping a stranger would be the last thing on her mind, but not Lori!! They made sure we were able to get back on the road before leaving and we are incredibly thankful. If she’s willing to help a complete stranger, imagine how well she would treat anyone lucky enough to have her as an insurance agent!! Thanks again for the remarkable help and I hope you enjoy to rest of your well deserved vacation! Mahalo!! Jack Cherry"
We responded:
"Jack, I appreciate your kind words! It was our pleasure to help you out!"
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Derald Courser

July 8, 2023

3  out of  5
rating by Derald Courser
"Local agent tries to do a very good job for customers their needs their homes their cars boats and so on would recommend this"
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Mary KippRoth

January 21, 2023

5  out of  5
rating by Mary KippRoth
"Nice people and very helpful"
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Tyler kenneth

December 5, 2022

5  out of  5
rating by Tyler kenneth
"Lisa Adams at the Gladwin location, she was very helpful while I was exploring my options during a transition. Was very patient and Helpful! She goes above and beyond to help, such a committed agent! Thanks."
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Heather Rinehart

October 11, 2022

1  out of  5
rating by Heather Rinehart
"All I called for was car insurance. He gave me the quoted price. It seemed high but everything is going up so I said OK he then went into the coverage and when he got to the life insurance I said I don't need life insurance I have like 200,000 thru my work alone. He said oh OK. He then continued on and acted like it was included. At the end he said something like we'll it will come out in two different charges but thats normal don't worry about it. After I got the paperwork and it listed the life insurance separately and that part went up by 20.00 I called the 800 number. They said no its not a package and said they would have Lori not the guy that did the policy call me back. Well the jackass called me back and said Lori was on vacation. He said she would call me back when she gets back and still no call. Edit... it's now been 3 weeks and I have left multiple messages and still no call back."
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Cathy

August 11, 2022

4  out of  5
rating by Cathy
"Nice place and people"
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Malissa Mobley

December 26, 2021

5  out of  5
rating by Malissa Mobley
"Very nice company. Would recommend."
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Michael Piotrowski

November 28, 2021

5  out of  5
rating by Michael Piotrowski
"Hands down best insurance agent around even though I’m 2 hours away from the office they managed to save me thousands compared to liberty mutual I would recommend this agent any day of the week. I’d give them more than 5 stars for being fast and efficient and making every process as easy as it can be. 10/10"
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Ethan Harrison

November 9, 2021

5  out of  5
rating by Ethan Harrison
"shoutout my mom lori"
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Bernadine Rozzier

August 15, 2021

1  out of  5
rating by Bernadine Rozzier
"I've this insurance agency which stated we would help with a claim and submit it to the other company. Now they're refusing to help would not recommend them."
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Ryan Kareus

July 30, 2021

5  out of  5
rating by Ryan Kareus
"Made me very happy gonna save some money"